• Wealth Management and Financial Planning for General Customer (財富管理及理財策劃: 一般客戶)
• Fund and Assets Management (基金和資產管理)
• Development of Selling Process (銷售過程)
• Mystery Shopping Program (MSP) on Banks‘ Sales Practices (銀行銷售手法的喬裝客戶檢查計劃)

• Business Relationship Development and Process Management (商業關係發展及流程管理)
• Trade Finance (貿易金融)
• Corporate Credit Assessment (信貸管理及分析)

• Alternative Investment for High-Net Worth Individuals (高端客戶另類投資)
• Wealth Management and Financial Planning for High Net-worth Individuals (財富管理及理財策劃: 高資產淨值客戶)
• Estate and Succession (Legacy) Planning for Private Banking 私人銀行的遺產及傳承(世代傳承)計畫 (i.e. Trust and Family Office 例如：信託及家族辦公司)

• Products and Services of Investment Banking (投資銀行產品及服務)
• Merger and Acquisition (合併及收購)
• Initial Public Offer (首次公開發售流程)
• Private Equity (私募基金)

• Credit, Operational, Market, and Reputational Risks…etc (信貸、營運、市場及商譽風險…等等)
• Update on BASEL requirement (巴塞爾條約)

• Different Treasury Products and Services (財資管理產品及服務)
• Assets and Liabilities Management (資產負債管理)

• Regulatory Framework in the Financial Industry (金融業監管框架)
• Banking , Securities & Futures , MPF, Insurance Ordinances, and Relevant Laws And Regulations (銀行業、證券及期貨、強積金、保險業條例及相關法例和監管)
• Anti-money laundering (AML) & Counter-terrorist financing (CTF) (反洗錢及反恐融資)

• ESG Development and Updates (環境、社會和管治的發展及更新)
• Special (Tailor)Training for Senior/C-level Managements (專為高級管理人量身設計的培訓)
• Special (Tailor)Training for Management Trainees (專為管理培訓生量身設計的培訓)

• Consultative Selling Skill (諮詢銷售技巧)
• People Management Skill (人員管理技巧)
• Team Building/Leadership/ Coaching/ Train The Line Trainer …etc (團隊建設/領導/指導/培訓師培訓)
• Effective Utilization of Business Pipeline Management (業務管道的有效管理)
• Communication, Presentation and Negotiation Skill (溝通/演講/談判技巧)
• Mastering Telephone Skill in Call Center (熱線中心電話應對技巧)
• Effective Questioning Skills and Methods to Identify the Target Customers (i.e. High Networth Individuals) 有效的發問技巧及方法去認清目標客戶(例如，高資產淨值客人)

Learning Outcomes:
By the end of session, the participants will be able to...

• Develop and apply the professional Corporate PR Phrasings and words inthe workplace
• Proceed the positive and energetic Corporate Communication with internal and externalcustomers

Content:

• Excellence of Corp PR Phrasing in workplace
• The “20 PR Phrasings/Wordings” enhancing the professional impression tointernal and external customers
• Creation of own Corp PR Dictionary
  

Learning Outcomes:
By the end of session, the participants will be able to...

• Master the own-professional styles to gain the trust of internal and external customers by effectively utilizing special skillsets in costume, colors, and matching
• Build a high level of the self-confidence with well-established professional style

Content:

• Importance of professional styling in workplace (beyond the general professional image)
• Development of own-professional style with effective use of costume, colors and matching
• Determination of professional costume for different business occasions/scenes (Individual Vs. Team Playing)

Learning Outcomes:
By the end of session, the participants will be able to...

• Express the confident personality with fundamental acting technique effectively
• Apply different performance skillsets in terms of the different business occasions/scenes

Content:

• Understanding of different acting methods
• Enhancing the level of professional confidence with effective facial, voices and eyes managements
• Using of acting technique to elevate the communication and presentation skills in workplace